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Covid 19 Update

A MESSAGE TO OUR STYLERUNNER COMMUNITY

Hey Style Squad,

Like you, we’ve never had to deal with such an uncertain time.

As a business, we’re committed to the health and safety of our community, customers and team – this is our number one focus. It’s why we’re closely monitoring the evolving situation with COVID-19 both locally and around the globe.

We’ll continue to bring you the latest in activewear and sneakers as well as share stories, how-to’s and content that hopefully brings you a little joy each day! You, our Stylerunner community are important to us and we’re in this together.

We invite you to stay connected and up-to-date by following us via the following channels:

We understand you may have questions in regards to your orders and deliveries and we’ll do our best to answer below:

ORDERS

Being an online business, it’s business as usual and stylerunner.com remains open, where you can shop 24/7.

DELIVERY

We are working closely with our warehouse and delivery partners to ensure parcels arrive in the safest way possible. Due to the current situation, there may be delays in delivery times but be assured our warehouse and couriers are currently operating and we will let you know if anything changes.

We’re in contact with our partners daily who are also taking the necessary precautions such as contactless delivery and will continue to keep you updated on our Shipping Info page.

Please see below for further details:

RETURNS

We know you’ll love your latest Stylerunner purchase, however if for some reason you need to return your item we’re here to help.

Due to the current level 4 restrictions in Melbourne and level 3 in regional Victoria, we have extended our returns policy from 30 days to 60 days for all customers in Victoria.

Please Click Here for everything you need to know about returns

CUSTOMER SERVICE

Our Customer Service team are still here to have a chat about all things sneakers, activewear & wellness... or if you just need a friend.

They're practising social distancing in the comfort of their activewear at home (along with the rest of the stylerunner team).

Operating hours are from 8 am - 3:30 pm (AEST) Monday to Friday on chat and email.

Please note, given the current situation, there may be delays in response and we appreciate your patience.

Stay strong and stay healthy #stylesquad. Let’s get through this together.

Team Stylerunner